A Rs 54,700 crore giant can’t rise up and compete, get customer focussed, generate record-breaking surpluses. An organisation whose costs increase at Rs 5,000 crore per annum, irrespective of whatever else it does, cannot turn around. An institution that has been diagnosed by economists as being in a “terminal debt trap” can’t be reformed. A state-controlled ministry carrying the financial weight of 1,422,251 staffers and 1,152,087 pensioners can’t execute productivity jumps. A perceivably somnolent rail bureaucracy can’t fight for market share from roads and air. Elephants don’t dance.
Opinion in The Indian Express, April 05, 2006